Online ordering for cafés: web, app, scheduling and payment
Yes — with MyCake your café can take orders on the web and in the app, let customers schedule them for a pickup time, and get paid online by card at checkout. Guests order from your own online menu in the browser (a link or QR, no app needed) or from the MyCakes Go app, choose when to collect, and pay with Stripe straight into your own account — so they skip the morning queue and you keep the full ticket. It works in United Kingdom, in £, on the devices you already own.
Web ordering — your café's online store in the browser
Customers open your café's own online menu straight in the browser from a link or a QR code on the table, the counter or the window — no app to download and no account to create. They browse the menu, add their coffee and pastries with the options they want, and send the order in a couple of taps.
Because it is your own branded store and not a marketplace, every web order lands in the same MyCake flow as your counter and app orders — one menu, one set of reports, no double entry.
- Order from a link or QR — no app, no download
- Your own branded online menu, not a marketplace page
- Photos, options and extras (milk, syrup, size)
- Web orders land in the same flow as counter and app
- Flip items to sold-out in real time
App ordering — regulars order in seconds from MyCakes Go
Your café also appears in MyCakes Go, the MyCake consumer app. Regulars keep their details, favourites and payment method saved, so reordering their usual flat white and croissant takes seconds.
The app keeps your café in customers' pockets: they find you, reorder in a tap and get a ping when the order is ready — all connected to the same catalogue and reports as your web and counter orders.
- Your café listed in the MyCakes Go app
- Saved favourites and one-tap reorder for regulars
- Ready-alerts pushed straight to the customer's phone
- Same menu and reports as web and counter
- Ideal for loyal, repeat morning customers
Order scheduling — order ahead and skip the morning queue
Customers can schedule an order for a chosen pickup time or date instead of ordering for right now. They pick 8:15 on their way in, MyCake surfaces the order to the counter just in time, and their coffee is ready when they arrive — no waiting in the morning rush.
You see scheduled orders lined up by pickup time, so the team prepares each one just in time and the queue never backs up at peak.
- Customers choose a pickup time or date (order-ahead)
- Orders surface to the counter just in time
- No morning queue — the coffee is ready on arrival
- Scheduled orders lined up by pickup time
- Works on both web and app orders
Online payment — paid by card at checkout, into your own account
At checkout customers pay online by card or wallet, powered by Stripe. The order is already paid when it reaches the counter, so pickup is just handing it over — no cash handling and no card machine at the till for online orders.
The money settles into your café's own Stripe account, and there is no per-order commission on your own web and app channel — you keep the full ticket, unlike a marketplace.
- Pay online by card or wallet via Stripe
- Order arrives already paid — pickup is instant
- Money settles into your café's own Stripe account
- No per-order commission on your own channel
- Every payment tied to its order in your reports
FAQ
Can customers order from my café online without an app?
Yes — they open your online menu in the browser from a link or QR code, order and pay with nothing to download. Your café is also in the MyCakes Go app for regulars who prefer it.
Can customers schedule an order for later?
Yes — they choose a pickup time or date at checkout, and MyCake shows the order to the counter just in time so it is ready when they arrive, with no morning queue.
How do customers pay online?
At checkout they pay by card or wallet through Stripe. The order arrives already paid, so pickup is just handing it over — no card machine needed for online orders.
Do I pay a commission on online orders?
No — on your own web and app channel there is no per-order commission. Payments settle into your café's own Stripe account and you keep the full ticket.
Does it work in United Kingdom?
Yes — MyCake works in United Kingdom, with prices in £, on the phones and tablets you already own.